1 hour ticket response
Timely support is our number–one responsibility and this is why we’ve got a team of seasoned techs who are ready to provide a rapid solution to any question that you could possibly have. Just post your technical support ticket from your Hosting Control Panel and we’ll respond back to you within 1 hour in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute trouble ticket response time.
An Exceptional Tech Support Service
We have a team of web hosting support engineers who are prepared to answer all your queries every time you are in need of support. The vast majority of our client service team members have several years of experience in the Linux shared service realm, so you can always depend on quick and comprehensive answers to your problems.
An Easy–to–Navigate Help Center
Integrated into the Hosting Control Panel is an easy–to–navigate Help section, which offers you different information sources. You can browse through a routinely updated knowledgebase offering web hosting account administration articles and web site administration articles, check out the how–to video tutorials or check out our F.A.Q. archive.