Customer Support Channels
A 1–hour Response Guarantee
Offering good quality support in good time is our top priority, so that we back up each Linux shared service plan with a one hour ticket answer guarantee. Once you present a ticket or send us a message, our user customer assistance staff will do all they could do to supply the most satisfactory remedy for your case and to give you help and advice promptly.
A Top–quality Support Service
Our technical support service is delivered by a team of certified experts who definitely are prepared to respond to your questions quickly. You can easily speak to the tech support team team by opening a tech support ticket from your Hosting Control Panel or by posting us an e–mail message. On working days, you may as well call us on the phone or take advantage of the online chatting service.
An Intuitive Help Section
If you require guide while working on your online projects within the Control Panel, you can always just click the Help key and pick your concern in the group of articles that will pop up. We have as well turned many of the posts into video clips. The collection of instructional videos will load if you click on the Videos press button available on the top right.