Service Uptime Guarantee in Shared Hosting
Using a shared hosting account through our company, you'll be able to enjoy 99.9% server uptime. We've virtually eliminated the downtime due to the fact that we use an innovative cloud hosting platform and we don't handle everything on one web server like the vast majority of providers do. Rather, we run every single service on an independent group of web servers, so your files, e-mails, databases, etc, will be addressed by separate web servers. In this way, we're able to also balance the load much more efficiently and guarantee the stable performance of your websites at all times. The availability of the servers is guaranteed by a couple of backbone Internet providers and diesel-powered backup generators, so your internet sites are going to be up and running no matter what. We also have admins checking the web servers twenty-four hours a day, including weekends & holidays, and they'll take care of any surprising problem that could show up.
Service Uptime Guarantee in Semi-dedicated Servers
If you get a semi-dedicated server solution from us, you'll enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a hi-tech cloud website hosting platform with a load-balancing system that practically gets rid of any downtime. The files, emails, statistics and databases are all handled by their own sets of servers, so even when there is a problem with one machine, your websites will not be affected in the slightest. This allows us to provide a way more stable website hosting service compared to companies that run everything on one machine where a problem with a single service can take the entire machine down. In order to avoid infrastructure problems, our data centers work with several Internet providers and powerful diesel generators, so whatever happens, the machines will keep operating without any interruptions and your websites will remain functioning. Any software issues are going to be handled immediately by our competent team of administrators which keep track of all servers 24/7.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages have a 99.9% uptime warranty. The stability and availability of the service is ensured by several Internet providers and diesel powered backup generators. In addition, we employ new hardware for the physical web servers where the VPS accounts are set up to prevent any probability of hardware failure and every part has been tested thoroughly. The safety of your information is guaranteed by using enterprise-level hard disk drives working in RAID and the uptime guarantee time includes all repairs and maintenance procedures, so your Internet sites are going to be up and running practically without any interruptions. Our knowledgeable admins will resolve promptly any software issue which may appear, so even if there is an issue with a different VPS server account on the physical hosting server, your VPS will not be affected. The server uptime is listed on our site and not hidden in our Terms of Service simply because we can keep our promise and provide a very reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
When you purchase a dedicated server from our company, we guarantee that it will be working at least 99.9% of the time. In the first place, your hosting server will be built with new and carefully tested hardware components and we will not make any compromises about this. Our data center in the central district of Chicago provides powerful diesel backup generators, so even in the case of a power outage your server will still be functional and with numerous redundant Internet service providers, your websites will be accessible if there's any connectivity difficulty. In case of any unanticipated conditions, we have qualified system administrators which keep an eye on all hosting servers all the time and they can respond instantly to eradicate the issue in a very timely manner. Last in sequence, but not last in importance, our web servers have software and hardware firewalls to stop the unwelcome traffic when it comes to a DDoS attack.