Live Chat Support in Shared Hosting
As we consider the fact that a great number of situations are often resolved when you speak with a live person, we supply a live chat service for all of our prospective and active clients. The chat is accessible every single day and our customer support agents will assist you with a number of questions and issues. If you aren't our customer yet, you are able to learn more about our shared hosting plans and the website hosting environment in general to make sure that your websites will operate efficiently on our servers. In case you already have an account and you've got some questions or you have any problems with some of our services, you can get in touch with us through our live chat and we will provide the needed information or assist you to troubleshoot the problem. You'll need to open a trouble ticket for certain issues that require more time or the expertise of a sysadmin, still for a lot of common issues you can get help on the spot.
Live Chat Support in Semi-dedicated Servers
We offer live chat support as part of our services, so that any time you have any kind of questions about our semi-dedicated hosting service, you'll be able to speak with our customer care team at any moment regardless of whether you have already acquired your account or not. Generally, the chat service is for billing, pre-sales and common questions and difficulties, still we can assist you with many technical questions as well. We can help you choose the right plan for your sites in case you do not have an account yet, we can respond to all of the billing questions or concerns you could have or we can help you with installing your new e-mail address on your computer or smartphone - all of this will be done promptly as our live chat service is accessible all day long, every day. Every time you need support, you'll be able to chat with a representative and save time and effort.