Many individuals who begin using their 1st web hosting account, or change companies, frequently have queries with regards to how particular procedures are performed or encounter predicaments when setting up different things such as e-mails, site settings, etc. That’s why, lots of web hosts have prepared documentation with standard questions and problems so as to help their customers get info quickly and easily. As a result, the customer care staff can focus on actual problems that some clients may be experiencing, as the solution for the smaller things will already be available on the Internet and customers will be able to easily cope with them without contacting the customer care staff. Having thorough documentation is critical, particularly for new users without any previous experience whatsoever, because the web hosting service involves an array of functions and lots of individuals can become bewildered about what to do. A good knowledge base can both help you carry out the tasks that you want and become aware of how the hosting service functions in general.

Extensive Online Documentation in Shared Hosting

All Linux shared service that we offer include an elaborate knowledge base where you can find all you may ever need to know with regard to your web hosting account. Irrespective of whether you’re intending to set up a brand new database, to forward a domain using an .htaccess config file or to create an email account on your PC or mobile phone, you can just check our help articles and all the information that you require will be there. When you go to a particular section of your Hepsia hosting Control Panel, you’ll see articles that are dedicated to the features that you can access through it. If you’d like to see the full article list and get acquainted with all the features that Hepsia is offering, or only to read generic info about the web hosting service, you can browse through the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our utmost best to encompass any difficulty that you may bump into, but in case you do not find what you’re seeking, you can always get in touch with us, as our client service team is working 24-7-365.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers come with an extensive online article library where you can find any info that you may require about our hosting services or about the Hepsia hosting Control Panel that we use. We’ve prepared it based on the feedback that we have assembled from our customers through the years and, as a result, our articles touch upon particular problems that you might encounter and present the quickest means of fixing them, for example receiving a 500 Internal Server Error message or being unable to send emails from your desktop PC even though you have the correct SMTP server settings. The articles are available in every single Control Panel section and you can browse them at any given moment. They can help you enlarge your knowledge not only about our platform, but also about the web hosting field as a whole, as they offer elaborate instructions and general info such as what file access permissions or cron jobs are.